Job Title: Service Engineer
Department: Service – Radiology
Location: Vapi, Gujarat / Field-based (Pan India)
Reports To: Senior Manager – Radiology
Experience: 2-3 Years
Job Purpose:
To ensure installation, maintenance & repair, and effective operation of radiology and imaging systems including X-Ray, C-Arm, Digital Radiography (DR), and CT equipment, through effective service execution, preventive maintenance, and customer support.
Key Responsibilities:
1. Installation, Service & Maintenance
• Perform installation, calibration, and validation of X-Ray/ C-Arm/ DR, and CT systems at customer sites & repair in factory production.
• Execute preventive and corrective maintenance schedules to ensure high system uptime and reliability.
• Diagnose and repair hardware, electrical, and mechanical and software issues in imaging equipment and associated utilities.
• Ensure that all service activities comply with manufacturer guidelines, AERB regulations, and internal quality standards.
2. Customer Support & Troubleshooting
• Provide prompt and effective on-site technical support for service calls, ensuring minimal downtime.
• Guide hospital technicians and radiographers on proper equipment handling and basic troubleshooting.
• Maintain clear communication with customers regarding service progress, timelines, and outcomes.
• Ensure service quality aligns with Meril’s commitment to excellence and customer satisfaction.
3. Preventive Maintenance & Documentation
• Plan and execute preventive maintenance schedules for installed imaging systems.
• Maintain accurate service records, preventive maintenance logs, and calibration reports.
• Prepare service reports, installation certificates, and equipment performance evaluations.
• Monitor spare parts consumption and inventory levels for timely replacement and availability.
4. Compliance & Safety
• Follow AERB and ISO 13485 safety standards during maintenance and servicing operations.
• Ensure radiation protection measures are adh
📌 Service Engineer (India)
🏢 Meril
📍 India