Sidecar is a 24/7 AI teammate for freight forwarders. It reads the inbox, quotes the lane, chases the shipment. This role is for someone who has worked at a freight forwarder. You will sit with our customers' pricing, operations and documentation teams, get them using Sidecar every day, and bring what you hear back to the people building it.

About Sidecar
Ever wonder how your phone got here from a factory in Shenzhen, or how a jacket from Italy reached your door in 5 days? Behind every shipment is a freight forwarder: the middleman coordinating ships, customs, warehouses, and trucks, still running on email, spreadsheets, and software from 1998. Sidecar gives them an AI teammate that calls, emails, logs into systems, and executes complex tasks end to end. We are backed by leading Silicon Valley VCs, angel investors, and industry advisors. Built in HSR, Bangalore.

The Role
Our customers are freight forwarders. The people who use Sidecar quote rates, chase shipping lines, file documents and answer customer mails all day. New software lands on that desk on top of everything else,



and it only sticks when someone who has done the job sits next to them and shows them how it fits.
That is this role. You have worked on a forwarder's desk, in pricing, sea or air operations, customer service or documentation. You know what a rate request looks like at 6 pm on a Friday and which parts of the day nobody has time for. You use that to get branches live, keep them live, and tell us plainly what is getting in the way.
You will spend a lot of your time at customer offices and branches, on calls with users, and in our dashboard looking at who is using what. You work with the product team, the founders, the engineers and our other domain specialists.

Responsibilities
• Onboard branches and users. Set up current customers and branches, train pricing, operations and documentation teams on Sidecar, and sit with them through the first weeks until the new way of working is the default.
• Fie

📌 Freight Forwarding Specialist (Bengaluru)
🏢 Sidecar
📍 Bengaluru