Role- ServiceNow Functional Consultant

Experience- 4+ Years

About Aelum
At Aelum , we are a consulting-first organization driving business-led digital transformation across Finance, Procurement, and Operations . We partner with enterprises to solve complex business challenges using best-in-class platforms such as Oracle, SAP, Salesforce, and modern SaaS solutions .
What sets us apart is our deep functional expertise, robust delivery mindset, and focus on real business outcomes—not just system implementations.
Visit us at-

Location: Jaipur, Noida, Hyderabad

Principle Responsibilities:
- Analyze business processes, systems, and workflows within the ServiceNow environment to identify improvement opportunities. Lead requirement gathering and documentation efforts (BPMN, FRD, wireframes).
- Design ServiceNow solutions, including business process flows, UX best practices, and reports/dashboards, ensuring alignment with business objectives and IT strategy.
- Engage in client and stakeholder management, facilitating meetings, documenting outcomes,



and ensuring project deliverables meet or exceed expectations.
- Stay updated on ServiceNow features and capabilities, advocating for continuous improvement and compliance with security policies.
- Effectively communicate and apply project standards and manage resources in accordance with the project.
- Collaborate with developers and administrators for solution implementation and support change management processes to drive solution adoption.
- Successfully deliver high-quality service on schedule and match the client's expectations effectively.

Profile Requirements:
- Experience in agile software development or service delivery. Demonstrable experience with ServiceNow; familiarity with platforms like Salesforce, Zendesk, Jira advantageous.
- Strong documentation (FRD, SRS, BRD, user stories) and diagramming skills (BPMN, flowcharts). Proven analytical, stakeholder management, and project management abilities.
- Proficient w

📌 ServiceNow Business Analyst (Uttar Pradesh)
🏢 Aelum Consulting - ServiceNow Premier Partner
📍 Uttar Pradesh