IT Infrastructure & Digital Transformation Head
Experience: 15+ Years
Education: B.E./B.Tech in Computer Science/IT, MCA, or BCA
Team Size: Experience managing 10–15 technology professionals
Job Summary
We are looking for an experienced IT Infrastructure & Digital Transformation Head to lead IT infrastructure, operational technology, digital transformation, ERP initiatives, networking, security, and business continuity programs.
The role will be responsible for driving large-scale technology implementations, managing IT service delivery, leading transformation initiatives, and ensuring that technology solutions align with business objectives.
Key Responsibilities
- Lead IT infrastructure, operational technology, and digital transformation programs involving complex implementations and organizational change.
- Drive the SAP S/4HANA roadmap and manage implementation consultants across modules including SD, MM, PP, FICO, and QM.
- Lead implementation and optimization of enterprise applications, ERP, CRM, digitalization, and design software solutions.




- Develop and implement technology solutions aligned with business processes, people, technology, and information requirements.
- Manage IT service delivery, SLAs, priority incidents, escalations, system upgrades, and continuous service improvement.
- Gather and analyze requirements from internal stakeholders, partners, vendors, service providers, and third-party suppliers.
- Lead process development, transition, customization, and technology implementation initiatives.
- Establish and govern networking and information security frameworks and processes.
- Set up and manage Business Continuity Management (BCM) processes aligned with business requirements.
- Identify opportunities to improve IT efficiency, service quality, and operational effectiveness.
- Ensure effective governance of infrastructure, applications, security, and technology operations.
- Develop and maintain IT processes, standards, methodologies, and documen

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