We are looking for a Salesforce Business Architect to bridge business strategy and technical delivery across our Salesforce ecosystem. You will work with senior stakeholders to understand business goals, map end-to-end processes, and shape Salesforce-enabled solutions that deliver measurable value. You will be the voice of the business in design discussions and the voice of the platform in business conversations.

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Key Responsibilities
Business discovery and strategy
Partner with sales, service, marketing, and operations leaders to understand goals, pain points, and opportunities
Lead workshops to document current-state ("as-is") and target-state ("to-be") processes
Translate business needs into explicit requirements, user stories, and acceptance criteria
Build business cases, ROI models, and prioritized roadmaps for Salesforce initiatives

Solution design
Define the business architecture for Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and CPQ where applicable




Work with Solution and Technical Architects to ensure designs are scalable, secure, and aligned with enterprise standards
Recommend the right mix of declarative configuration, custom development, and third-party or AppExchange solutions
Identify integration points with ERP, data platforms, and other systems from a business-process perspective

Delivery and governance
Guide delivery teams (admins, developers, QA, product owners) through agile ceremonies, backlog grooming, and prioritization
Establish and maintain platform governance, including a change-control process, data ownership, and a center of excellence
Manage stakeholder expectations, risks, and dependencies throughout the project lifecycle
Support UAT, training, change management, and user adoption planning

Continuous improvement
Track KPIs and adoption metrics, and recommend enhancements to improve ROI
Stay current on Salesforce releases and roadma

📌 Salesforce Business Architect (Bengaluru)
🏢 Simpliigence
📍 Bengaluru