Collections Representative (India)

Collections Representative (India)

02 Oct
|
Gehi & Associates
|
India

02 Oct

Gehi & Associates

India

COLLECTIONS EXECUTIVE- ONLY WILLING AND SERIOUS CANDIDATES SHOULD APPLY
Industry: U.S. Immigration Law Firm
Location: Remote
Employment Type: Full time
Experience: 1-2 Years
Work Schedule: 6 Days per Week
Days Off: One weekday off
Weekend Availability: Saturday and Sunday required
Compensation: 25K INR

About the Role
We are seeking an experienced and results-driven Collections Executive to manage and recover outstanding client balances while maintaining professional and respectful relationships with clients of our U.S. immigration law firm.
The successful candidate will be responsible for monitoring outstanding accounts, communicating with clients regarding overdue payments, negotiating payment arrangements where appropriate, and ensuring timely collection in accordance with the firm's policies and procedures.
Key Responsibilities
- Monitor client accounts and maintain accurate records of outstanding balances and payment status.
- Contact clients via phone, email, and other approved communication channels regarding overdue or pending payments.




- Follow up consistently on outstanding invoices and payment commitments.
- Explain payment obligations, balances, due dates, and applicable payment arrangements clearly to clients.
- Negotiate appropriate payment plans within approved company guidelines.
- Track promised payments and follow up to ensure commitments are fulfilled.
- Escalate delinquent or complex accounts to management where necessary.
- Maintain detailed and accurate collection notes and records.
- Work closely with the billing, legal, and administrative teams to resolve account discrepancies and payment-related issues.
- Prepare regular reports on collections, outstanding balances, recovered amounts, and delinquent accounts.
- Maintain confidentiality and professionalism when handling sensitive client and financial information.
- Perform other collection-related duties reasonably assigned by management.

Requirements
- Minimum of 2 years' experience in coll

📌 Collections Representative (India)
🏢 Gehi & Associates
📍 India

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