Job Description
JOB DESCRIPTIONSocial Media Strategy & Account ManagernLocation: Delhi NCR | Gurgaon | Noida
nExperience: 3–6 years
nEmployment Type: Full-time
nFunction: Social Media Strategy | Client Servicing | Account Management | Creative Coordination
About the RolenWe are looking for a Social Media Strategy & Account Manager who can combine strategic thinking, social media knowledge, client management and strong execution skills .
nThis person will be responsible for taking an account from understanding the client's business and developing the strategy to coordinating the creative team and ensuring final delivery.
nThis is not a coordination-only or forwarding role .
nThe person should be able to understand what the client needs, develop a strategic direction, create a strategy deck, present it to the client, brief the creative team, manage timelines, take feedback and ensure the work gets delivered.




The Core WorkflownClient Understanding → Strategy → Strategy Deck → Client Presentation → Brief → Creative Team → Follow-up → Quality Check → Client Feedback → Revision → Approval → Delivery
nYou will own this entire cycle.
KEY RESPONSIBILITIES1. Client Servicing & Account Managementn
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- Act as the primary point of contact for assigned clients.n
- Understand the client's business, objectives, audience, challenges and expectations.n
- Build strong and qualified client relationships.n
- Conduct client calls and meetings independently.n
- Take clear and comprehensive briefs.n
- Convert client requirements into actionable internal briefs.n
- Keep clients updated on project progress and timelines.n
- Manage expectations around scope, timelines and revisions.n
- Handle client feedback professionally and constructively.n
- Identify potential issues before they become client escalations.n
- Take ownership of the account from brief to final delivery.n

2. Social Media Strategyn
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- Develop social media strategies aligned with the client's b

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