Job Description
About Protocol
nPROTOCOL - Corporate Training & Finishing School brings 20+ years of experience and has partnered with 150+ clients across India and globally in soft skills, behavioural training and leadership development.
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nAbout the role
nWe are looking for a full-time, on-site Client Servicing Executive in Bengaluru to manage our corporate (B2B) training enquiries from first contact to delivery. You will be the main point of contact for HR and L&D; teams at client companies - understanding their training needs, preparing proposals and quotations, following up until the deal is confirmed, and coordinating trainers, schedules and logistics so every program runs smoothly.
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nPlease note: this is a client-facing coordination and sales-support role, NOT a trainer or facilitation role.
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nKey responsibilities
n• Respond to corporate training enquiries (email, phone, LinkedIn, website) within 24 hours
n• Hold requirement-discovery calls with client HR / L&D; teams
n• Prepare and send proposals, training outlines and quotations




n• Follow up consistently and maintain the enquiry and quotation tracker
n• Coordinate trainer availability, dates, venue or virtual setup, and training materials
n• Collect feedback and attendance, share post-training reports, and support invoicing
n• Build repeat business and long-term relationships with existing corporate clients
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nWhat we are looking for
n• 1-4 years in client servicing, inside sales or account coordination - ideally at a training company, L&D; consultancy or edtech firm (vendor side, not in-house L&D;)
n• Experience preparing proposals and quotations for corporate clients
n• Confident on calls and strong skilled email writing
n• Highly organised, with good working knowledge of Excel / Google Sheets
n• Any graduate; a background in business, management or communication is a plus
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nWhat we offer
n• Direct exposure to corporate clients across industries
n• Opportunity to grow in

📌 Client Servicing Executive (Bengaluru)
🏢 PROTOCOL- Corporate Training & Finishing School
📍 Bengaluru