Job Description
About the jobn

nEDIO is an electronics repair-tech company building tools, devices, training solutions, and intelligent systems for repair professionals across India.
nWe are looking for a results-driven D2C Sales Head to build and lead our direct-to-customer sales operations. You will be responsible for increasing product sales through calls, WhatsApp, our website, social media, events, and technician communities.
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Responsibilitiesn
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- Develop and execute EDIO’s D2C sales strategy.n
- Own monthly revenue, conversion, and collection targets.n
- Convert leads received through calls, WhatsApp, social media, the website, and events.n
- Recruit, train, and manage the inside-sales team.n
- Build structured lead follow-up and customer-retention processes.n
- Improve conversion rate, average order value, upselling, and repeat purchases.n
- Manage the customer journey from enquiry to payment and delivery.n
- Track sales performance using CRM reports and dashboards.n
- Coordinate with marketing, product, logistics, and customer-support teams.n




- Collect customer feedback and provide market insights to the product team.n

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Requirementsn
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- 3–7 years of experience in D2C, inside sales, telesales, e-commerce, or consumer-electronics sales.n
- Experience managing sales targets and leading a team.n
- Robust communication, negotiation, and closing skills.n
- Knowledge of CRM, lead management, WhatsApp sales, and sales funnels.n
- Ability to analyse sales data and improve team performance.n
- Fluency in English and at least one regional Indian language.n
- Experience in electronics, tools, appliances, spare parts, or technical products is preferred.n

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Key Performance Areasn
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- Monthly D2C revenuen
- Lead-to-sale conversionn
- Average order valuen
- Repeat purchasesn
- Customer acquisition costn
- Sales-team productivityn

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nIf you are excited about building a D2C sales engine for India’s electronics-repair indu

📌 C Sales Head (Kodumudi)
🏢 EDIO INDIA
📍 Kodumudi