Job Description
JD
nPosition Title: Application Runbook Administrator (Cutover SaaS)
nRequires skill : IT Disaster Recovery (ITDR) Automation Software | Cutover
nAutomated Runbook Technology for Enterprise Applications | Cutover
nRole Summary:
nThe Application Runbook Administrator is responsible for administering and
noperationalizing client's Cutover SaaS platform to plan, build, govern, and execute runbooks for
napplication recovery, setting changes, and key operational events. This role ensures runbooks
nare accurate, standardized, auditable, and aligned to change management and IT resilience
npractices, enabling predictable cutovers and reduced operational risk.
nReporting/Alignment: Aligned to the IT Resilience Team (Disaster Recovery Team), partnering closely
nwith application owners, infrastructure/Cloud teams, QA, InfoSec, and Service Management.
n● Primary Focus: Cutover runbook lifecycle management (build, maintain, execute, improve).
n● Core Value: Improve execution consistency, visibility, and auditability for resilience
nvalidation and critical events.




n● Scope: Enterprise applications, shared services, and cross-team dependencies where
ncoordinated task execution is required.
n

nKey Responsibilities
n

nThe Application Runbook Administrator owns day-to-day Cutover administration and enables
ndelivery teams to produce high-quality runbooks that are ready for controlled execution.
n● Administer Cutover workspaces, runbook templates, user access/roles, and configuration in
nalignment with Synchrony policies.
n● Build and maintain standardized runbook templates (e.g., DR test, migration events)
nincluding phase structure, task types, and required metadata.
n● Partner with application and platform teams to capture end-to-end cutover steps,
ndependencies, owners, prerequisites, validation checks, and rollback procedures.
n● Ensure runbooks meet governance standards: completeness, naming conventions, task
nclarity, time esti

📌 Remote Runbook Administrator-Cutover SaaS (Ballari)
🏢 h3 Technologies
📍 Ballari