Title: Team Lead, Packaging
Reports to: Assistant Manager
Business Unit: Deluxe Media Services
About the Company
As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, Warner Media, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T; and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com
Position Summary
The Packaging Team Lead reports to the Assistant Manager, Packaging and is responsible for managing day-to-day production activities, ensuring accurate and on-time delivery of all packaging orders. This role demands strong coordination, analytical,
and leadership skills to guide a team of Packaging QC Engineers and Process Experts. The Team Lead plays a key role in maintaining quality, implementing process improvements, and ensuring adherence to client specifications and internal SOPs. Collaboration and adaptability are crucial, as the Packaging team supports a 24/7 global delivery model.
Outcomes and Accomplishments
As a Packaging Team Lead, you will:
- Ensure packaging processes are followed and delivery timelines are consistently met.
- Review daily and weekly team metrics, flagging concerns and potential risks to the Manager.
- Maintain transparent visibility of all active projects and proactively address workflow bottlenecks.
- Monitor team performance, conduct quality reviews, and implement corrective actions when necessary.
- Support the Manager in planning schedules, assigning work, and maintaining operational documentation.
- Lead te
📌 Team Lead Packaging (India)
🏢 Deluxe
📍 India