Employment Type: Contract
City: Pune City
State: Maharashtra

Description:
We are seeking an experienced Senior ServiceNow Developer to join our Enterprise Service Management team. The ideal candidate will have strong technical expertise across multiple ServiceNow modules, experience leading complex implementations, and the ability to mentor junior developers while driving platform innovation.
This role will be responsible for designing, developing, supporting, and enhancing the ServiceNow platform with a primary focus on Discovery, CMDB, Strategic Portfolio Management (SPM), IT Asset Management, Custom Apps, integrations, and platform governance.
Valuable to have knowledge about ServiceNow AI capabilities like Now Assist, skills, AI control Tower, LLM, Knowledge graph, Workflow data fabric and Chatbot.
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Key Responsibilities
ServiceNow Platform Development
· Design, develop, configure, and maintain scalable ServiceNow solutions.
· Build custom applications, workflows, Flow Designer solutions, integrations, and automation.




· Follow ServiceNow development best practices and platform governance standards.
· Perform code reviews and ensure high-quality deliverables.
ServiceNow Discovery & CMDB
· Maintain ServiceNow Discovery.
· Configure and support Pattern-Based Discovery.
· Manage and troubleshoot Cloud Discovery.
· Configure and maintain Graph Connectors for:
o Microsoft Azure
o Cisco Meraki
o Juniper
· Improve CMDB health, reconciliation, identification rules, and CSDM alignment.
· Drive CMDB governance and data quality initiatives.
Strategic Portfolio Management (SPM)
· Configure and support:
o Demand Management
o Project Portfolio Management
o Resource Management
o Time Cards
o Financial Management
· Support portfolio planning, forecasting, and reporting.
· Work with business stakeholders on enhancement requests.
IT Asset Management
· Support Hardware Asset Management (HAM).
· Enhance asset lifecycle automation.
· Support procurement and receiving integrations.
· M

📌 Senior ServiceNow Developer (Pune)
🏢 Diligente Technologies
📍 Pune