Job Description
Location: Powai, Mumbai (On Site)
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nCompany: Chord - 1702 Network Agency
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nKey Responsibilities
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nClient & Stakeholder Management
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- Act as the primary operations partner for key client accounts.n
- Build long-term relationships with senior client stakeholders.n
- Lead regular business reviews, planning meetings, and growth discussions.n
- Ensure high client satisfaction through proactive communication and problem-solving.n
- Identify opportunities to expand existing accounts.n
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nOperations & Project Management
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- Lead end-to-end project planning across multiple brands.n
- Ensure timely delivery of campaigns while maintaining quality standards.n
- Manage cross-functional teams comprising strategy, creative, content, production, media, andn
noperations.
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- Drive process improvements to enhance efficiency and delivery.n
- Build accountability across teams and ensure strong execution discipline.n
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nTeam Leadership
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- Manage and mentor large account management teams.n
- Oversee task allocation,
workload balancing, and resource planning for teams.n
- Coach team members on client servicing, communication, and project ownership.n
- Foster a culture of ownership, accountability, and collaboration.n
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nFinancial & Commercial Management
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- Manage monthly account retainers and projects.n
- Ensure account profitability through effective budget planning and resource utilization.n
- Prepare estimates, project budgets, and commercial proposals.n
- Monitor revenue realization, billing, forecasting, and financial performance.n
- Identify opportunities for business growth and revenue expansion.n
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nVendor & Production Management
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- Negotiate commercial terms with production partners and vendors.n
- Manage vendor relationships while ensuring quality and cost efficiency.n
- Allocate budgets effectively across projects and campaigns.n
- Maintain robust commercial controls