Job Description
IT Infrastructure & Digital Transformation Head
nExperience: 15+ Years
nEducation: B.E./B.Tech in Computer Science/IT, MCA, or BCA
nTeam Size: Experience managing 10–15 technology professionals
nJob Summary
nWe are looking for an experienced IT Infrastructure & Digital Transformation Head to lead IT infrastructure, operational technology, digital transformation, ERP initiatives, networking, security, and business continuity programs.
nThe role will be responsible for driving large-scale technology implementations, managing IT service delivery, leading transformation initiatives, and ensuring that technology solutions align with business objectives.
nKey Responsibilities
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- Lead IT infrastructure, operational technology, and digital transformation programs involving complex implementations and organizational change.n
- Drive the SAP S/4HANA roadmap and manage implementation consultants across modules including SD, MM, PP, FICO, and QM.n
- Lead implementation and optimization of enterprise applications, ERP, CRM, digitalization,



and design software solutions.n
- Develop and implement technology solutions aligned with business processes, people, technology, and information requirements.n
- Manage IT service delivery, SLAs, priority incidents, escalations, system upgrades, and continuous service improvement.n
- Gather and analyze requirements from internal stakeholders, partners, vendors, service providers, and third-party suppliers.n
- Lead process development, transition, customization, and technology implementation initiatives.n
- Establish and govern networking and information security frameworks and processes.n
- Set up and manage Business Continuity Management (BCM) processes aligned with business requirements.n
- Identify opportunities to improve IT efficiency, service quality, and operational effectiveness.n
- Ensure effective governance of infrastructure, applications, security, and technology operations.n
- Develop and

📌 IT Head (Bengaluru)
🏢 HappieHire
📍 Bengaluru