Role: Head – Operations
Excellence & Business Intelligence

Reports to: Chief Operating Officer

Location: Whitefield, Bengaluru | In office / Operations Floor

Company Description

Teleradiology Solutions (TRS) is a pioneer in teleradiology, delivering round-the-clock diagnostic radiology reporting and support to hospitals and healthcare providers across India, the US, and other global markets. Founded in 2002 by two Yale-trained physicians and headquartered in Ardmore, PA, TRS today serves over 150 hospitals across 21 countries. The company pairs a network of board-certified radiologists — including ABR-certified specialists — with technology-driven workflows and its AI-enabled arm, dAIgnostiX, to deliver fast, accurate, and reliable imaging interpretation. dAIgnostiX is based out of Bengaluru (Whitefield). TRS/dAIX also maintains an active academic focus (www.radguru.net) and ongoing research interests, including AI in radiology.

The Opportunity

TRS is scaling rapidly,



with an ambition to significantly increase daily reading capacity while maintaining high standards of quality, turnaround time and customer experience.

As we scale, we need to move from fragmented, function-specific ways of managing processes and performance to a common operating system for execution — with clear processes, transparent KPIs, disciplined review rhythms and rapid problem-solving.

We are looking for a young, high-energy, hands-on builder to establish and lead this capability.

This is not a traditional PMO role focused on project reports, PowerPoint presentations or following up on action trackers. You will work directly with operating teams, spend significant time on the floor, understand how work actually flows, identify bottlenecks, build the tools and processes required to fix them, and personally drive implementation.

You will work closely with the COO and operating leaders across Production Operations, ABR Experience and Customer Management.

What You Will Own

1. Build the T

📌 Head – Operations Excellence (Bengaluru)
🏢 Telradsol
📍 Bengaluru