Job Description:
Job Title: Client Service Analyst
Corporate Title: NCT
Location: Ludhiana, India
Role Description
Client Service is responsible for retaining, growing and developing strategic client relationships for a portfolio of (country, regional or global) clients for which they have primary service coverage responsibility, in line with applicable internal policies and external legal/regulatory frameworks. Work includes: Facilitating interactions with new and existing clients
• Liaising with clients and supporting their account related queries
• Building relationships and operations where needed
• Ensuring adherence to internal policies and external legal/regulatory frameworks
What we’ll offer you
As part of our versatile scheme, here are just some of the benefits that you’ll enjoy,
• Best in class leave policy.
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above
Your key responsibilities
• Ensure strict adherence to all internal and external guidelines (KYC & Money Anti Launderings, Audits)
• Ensure proper processing of forex (Inward and outward Remittances) and trade transactions( import payment, export payments, LC ,BG ,MTT transactions) as per Rbi Guidelines.
• Ensure proper monitoring of expenses and controlling costs, waiver tracking & lead management
• Ensure proper display of all Regulatory Circulars in the Area
• Accurate processing of all account opening forms MF applications
• Voucher Management, Rules of Custodianship, Key Management guidelines, are followed without any deviation
• Exception handling / deferral tracking and monitoring
• Suspicious transactions, large cash txn's, NR Credits are reviewed and the n
📌 Client Service Analyst (Ludhiana)
🏢 Deutsche Bank
📍 Ludhiana
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