Department
Commercial Bank- Commercial Vehicles Sales
Job Title
M1 – Relationship Manager
Mentor
ASM/ZSM
Location
Multiple Locations-PAN India
Job Profile
Job Role
• Responsible for sourcing and identifying recent business of Commercial Vehicles Loans /Term loans for the bank through focused CBRL –Regular / Unbank locations across designated branch areas.
• Meeting individual customers to pitch in the product, conducting field visits.
• Prepare & collect loan documentations from customers, issuing authorities.
• Log in complete files with credit & resolve queries thereon for approvals.
• Assist customers/borrowers for documentation, servicing interests and repayment of dues.
• Assist customers for mortgage of collateral securities (land) in favor of bank.
• Collect PDD documents & update in bank system.
• Achieve the monthly volume and disbursement targets assigned.
• Manage existing dealer relationships & identify new channels for building business
• Supervise, motivate and guide sales team assigned and track their productivity & performance.
• Train & test sales team regularly on product knowledge and schemes.
• Share market feedback on product & schemes with Product Team in Head Office to develop customer specific product offerings.
• Help sales teams understand incentive schemes and dealer payout process.
• Publish daily performance reports & business dashboard to supervisors.
• Monitor approvals and disbursement TAT to remain competitive without compromising on company’s norms & policies.
• Coordinate with operations, credit etc for necessary support & ensure loan disbursement within TAT.
• Identify bottlenecks / areas of development in the entire customer life cycle process and share insights with product desk.
• Look at efficacy of the products being deployed and work on improving the value proposition to the customer’s being targeted.
• Role will require travel to understand the insights of the regional process & structure.