This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding current and better ways to accelerate what’s next. We know wide-ranging backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
What you'll do:
• Uses professional knowledge to review and assess open software defects. Provides appropriate recommendations on identified risks and discusses the details with respective teams.
• Delivers proactive consulting services such as technical analysis and recommendations (Impact assessment and analysis, health check analysis, software upgrade analysis, config review, etc…)
• Assists the Customers, Sr. Engineers in conducting Juniper product health checks in order to identify potential product performance problem areas. Based on the evaluation makes a relevant recommendation to optimize operational performance in respect to design/topology/configuration.
• Review and evaluate network plans and assists in the planning of new feature implementation and product deployment.
• Looks for opportunities for improvement in the products, documentation quality, and need for automation. Present these findings in appropriate forums.
• Documents and maintains customer network solutions knowledge and educates other internal Juniper resources for a better support experience.