Project Role Description : Architect complex end-to-end IT solutions across the enterprise. Apply the latest technology and industry expertise to create better products and experiences.
Must have skills : Workplace Technology Solutions
Good to have skills : NA
Minimum 12 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
End User Computing is responsible for the daily management and operations of all end user devices and peripherals equipment. Responsibilities also include the design, architecture and management of the end user computing platform, developing and maintaining technology standards based on industry best practices, managing a technology roadmap, and proposing and developing new solutions based on business strategy. The Manager will work with the broader IT and business organization to deliver solutions, serve as a subject matter expert in end user computing technology, manage governance and compliance to the standards,
and drive focus on delivering an excellent customer experience.
Roles & Responsibilities:
• Overseeing the end-to-end delivery process of services, ensuring that they are delivered according to agreed-upon service level agreements (SLAs) or key performance indicators (KPIs). Monitoring service performance and taking necessary actions to meet or exceed service targets.
• Plan, engineer, test and implement robust and cost-effective computing environments, exploiting emerging technologies to provide compelling client solutions to our business users and improve client service, perception, and satisfaction.
• Develop and manage a transparent and concise engineering plan, based on provided architectural documents, for the Client Computing platform.
• Communicate and justify recommendations and plans to management and user communities.
• Assist with the evaluation and characterize software products and technologies and provide recommendations regar
📌 Enterprise Technology Architect (Bengaluru)
🏢 Accenture in India
📍 Bengaluru
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