Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use up-to-date frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : ServiceNow Customer Service Management (CSM)
Good to have skills : NA
Minimum 12 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As a Custom Software Engineer, a typical day involves designing and developing tailored software solutions that integrate seamlessly across various systems and applications. The role requires continuous collaboration with different teams to enhance existing components and implement new features. Utilizing modern development frameworks and agile methodologies, the engineer ensures that solutions are scalable, efficient, and aligned with evolving business requirements. The position demands a proactive approach to problem-solving and innovation,
contributing to the overall success of software projects within the organization.
Roles & Responsibilities:
• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Expected to provide solutions to problems that apply across multiple teams.
• Lead the design and implementation of complex software components to meet business objectives.
• Mentor junior team members to foster skill development and knowledge sharing.
• Coordinate cross-functional efforts to ensure alignment and timely delivery of project milestones.
Professional & Technical Skills:
• Must To Have Skills: Proficiency in ServiceNow Customer Service Management (CSM).
• Strong experience in customizing and extending ServiceNow CSM modules to meet unique business requirements.
• Ability to work with APIs and integrate ServiceNow with other enterprise systems.
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📌 Custom Software Engineer (Kolkata)
🏢 Accenture in India
📍 Kolkata
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