• To make frequent visits to OEMs / EPCs / end customers and engage with them continuously
• To make customised presentation on our products
• To prepare budgetary offers and support customers during pre-tendering stage
• To study the RFQ/Enquiry/specifications, contract terms & conditions and give inputs to RAC to prepare techno - commercial offer
• To provide optimized pump selection to the customers and increase the winning chances
• To analyse the price level and submit competitive pricing proposals
• To attend meetings with customers to resolve technical and commercial queries related to the project proposal
• Keep track on upcoming projects in GI segment
• Ensure leads and opportunities are periodically recorded in C4C and status to be updated
• To provide accurate order booking forecast
• Monitor the performance of dealers and review them at periodic intervals.
• Identify potential dealers to replace ineffective dealers if applicable and tap the white spots.
• To review the purchase orders and communicate the finalized commercial terms to TSS / Contract Management
• Attend kick-off meeting with customers along with RAC / CM for project orders
• Periodic monitoring of the project orders and report risks to mitigate the risk impact
• Coordinate with Contract Management and initiate periodic meetings with customer to discuss on the execution status of the orders on hand
• Ensure payment collection as per contract
• Coordinate with the Branch coordinator for the respective segment for understanding the market size,
• To coordinate and monitor customer complaints on warranty and other related issues and ensure timely closure
• To identify new business opportunities for enhancing our existing product basket
• Coordinate with RAC on pre and post order activities for market study, new product development and current applications.
• Ensure all the ISO processes, agreements and instructions are adhered to with respect to C4C & Indenting
📌 Deputy Manager (Bengaluru)
🏢 KSB
📍 Bengaluru
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