Grand Mercure Bengaluru Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major Techparks and key commercial & residential bubbles 212 Up-to-date & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from 20 - 400 guests.
Features an all-day dining restaurant, cafe & alfresco, a fitness
centre, spa, swimming pool, an entertainment zone, library
lounge, art gallery and business centre
Job Description
Prime Function:
• To assist the Executive Housekeeper to plan, organize, and execute the daily operations of the Laundry Department.
• Assign and review the work of the laundry team engaged in receiving, washing, ironing, packaging and delivering.
• Ensure that all the Standard Operating Procedures set for the Laundry department are followed.
• Any matter which may effect the interests of Grand Mercure Bengaluru Gopalan Mall should be brought to the attention of the Management.
Key Responsibilities:
Laundry Planning
• Assist the Executive Housekeeper to plan and ensure to implement preventive maintenance for all the laundry equipments.
• Ensure to assist the Laundry Manager to plan and budget the revenues and costs for the Laundry department.
People Management
• Ensure that all personnel are kept well informed of department’s objectives and policies.
• Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
• Develop and maintain effective relationships with all service providers.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• Ensure that the team has been trained for all safety provisions.
Financial Management
• Assist the Executive Housekeeper to conduct periodic and annual inventory of equipment & recommend replacement of equipment as required.
• Identify optimal, cost effective use