11300

Core Responsibilities:

• Regular reviews of current processes and ensure better control

• Manage portfolio in the assigned region on various parameters and ensure unit as objective is uncompromised

• Build and develop measurement standards to monitor performance of the collections & tele caliing team

• Ensure inventory management through resolution, roll back, normalization for the bucket and take proactive steps to control/ reduce inventory for the bucket/location

• Take adequate steps to ensure receipt of payments and recovery of bad debts while monitoring legal proceedings with in house& external legal team/advocates.

• Support to implement best collection strategies with coordination of stakeholders of operations, Sales IT department.

• Empanel and retain right vendor / Agency.

• Ensure that all the in-house officers / agencies in the location perform as per defined SLA while reducing costs incurred through vendors

Ensure compliance to all Audit / NHB /IRB regulations as well as policies and procedures of the company

Graduate : Yes

Masters/Postgraduate: Optional

📌 Area Manager (New Delhi)
🏢 Tata Capital
📍 New Delhi