How You'll Help Us Keep Climbing (Overview & Key Responsibilities)
Role And Team Overview
The Manager - Digital Delivery is a key leadership and delivery role responsible for the oversight and coordination of all Virgin Atlantic (VA) Digital activities within the Delta Technology Hub (DTH) in Bengaluru. This highly visible role acts as the primary point of contact between the UK-based Virgin Atlantic Digital teams and the India-based development teams. The role ensures that all DTH-based digital scrum teams are effectively supported, managed, and aligned to deliver front-end, back-end, and full-stack solutions in accordance with Agile methodologies.
The postholder will collaborate closely with the Delta Technology Hub (DTH) Bengaluru leadership team to foster a cohesive and productive working environment. Responsibilities include overseeing recruitment processes, managing people and performance, coordinating equipment and onboarding needs, and acting as a local representative of the Digital team.
The role will also be accountable for activity reporting and act as the point of escalation for operational issues.
This role requires a blend of people leadership, technical leadership, operational management, and Agile delivery experience to ensure the successful execution of digital projects within a collaborative and dynamic workplace.
Key Responsibilities
Communicating and Influencing
• Act as the primary liaison between the UK Digital teams and the Virgin DTH scrum teams, ensuring clear, consistent communication
• Represent the Virgin DTH Digital team in local forums and leadership discussions
• Build strong, trusted relationships with stakeholders across VA and DTH to enable smooth delivery operations
• Provide regular and transparent updates to leadership on progress, risks, and issues
Leadership and People Management
• Lead and manage the Virgin DTH-based scrum teams ensuring high performance and alignment with VA digital goals
• Oversee recruitment, onb