About the Role
We are looking for skilled and customer-focused Field Technicians / Service Engineers to join our Service & Maintenance team. The role involves the installation, preventive maintenance, inspection, troubleshooting, and repair of lift systems to ensure safe, reliable, and efficient operation.
The ideal candidate should have hands-on experience in lift servicing and maintenance, along with solid troubleshooting, customer-handling, and problem-solving skills.

Key Responsibilities
• Perform installation, inspection, preventive maintenance, servicing, and repair of lift systems.
• Diagnose electrical, mechanical, hydraulic, pneumatic, and other technical issues and implement effective corrective actions.
• Attend customer service complaints and respond promptly to breakdown and service calls.
• Carry out troubleshooting and ensure timely resolution of technical issues.
• Ensure lift installations and maintenance activities are carried out as per manufacturer specifications, technical standards, and safety requirements.




• Conduct routine inspections to identify potential faults and prevent breakdowns.
• Maintain accurate service reports, maintenance records, checklists, and other required documentation.
• Use appropriate diagnostic tools and equipment for fault identification and resolution.
• Coordinate with Team Leaders, Service Managers, and other technical teams for complex technical issues.
• Ensure minimal repeat complaints by identifying and addressing the root cause of issues.
• Maintain high standards of service quality, safety, workmanship, and customer satisfaction.
• Educate customers on basic operational and safety aspects wherever required.
• Ensure compliance with company policies, safety procedures, and applicable industry standards.

Key Performance Indicators (KPIs)

Performance will be evaluated based on:
• Response time to customer service and breakdown calls.
• Timely completion of planned preventive maintenance activities.
• First-ti

📌 Lift Engineer (Bengaluru)
🏢 Nibav Home Lifts
📍 Bengaluru