Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

Job Description

We're looking for a dynamic and organized Duty Manager to join our team at ibis Hyderabad HITEC City, India. In this pivotal role, you'll be the backbone of our operations, ensuring seamless service delivery, maintaining operational excellence, and creating a welcoming environment for all guests and colleagues. As a Duty Manager, you'll take ownership of your shift, demonstrating leadership, decisiveness,



and a commitment to our organizational standards while remaining flexible and responsive to evolving needs.

• Lead and manage all front-line operations during your shift, ensuring consistent adherence to company service standards and procedures
• Provide professional, friendly, and engaging service while maintaining a customer-focused approach to all guest interactions
• Handle guest concerns and complaints with empathy and efficiency, logging incidents appropriately and coordinating follow-up actions to ensure guest satisfaction
• Supervise and coordinate front desk staff and other team members, fostering a team-oriented and supportive work environment
• Manage the Duty Manager safe and financial reconciliation in accordance with established company procedures and security protocols
• Monitor and maintain operational standards across all guest-facing areas, identifying opportunities for improvement and innovati

📌 Duty Manager (Hyderabad)
🏢 Ibis
📍 Hyderabad