About the Role
We are looking for a Partner Success Manager (PSM) to drive the success, adoption, and long-term engagement of our strategic partners.
As a Partner Success Manager, you will be the primary success partner for an assigned portfolio of partners, helping them build expertise in Wingify’s solutions, successfully support their customers, drive product adoption, and maximize the value of their partnership with us.
Similar to how a Customer Success Manager drives outcomes for customers, you will focus on enabling our partners to become increasingly self-sufficient, knowledgeable, and successful with Wingify’s products and solutions.
You will work closely with Partner Account Managers, Sales, Customer Success, Professional Services, Support, Product, Technical teams, and Enablement to ensure partners have the knowledge, resources, and support they need to deliver strong outcomes for their customers.
This role combines partner relationship management, enablement, product adoption, value realization, retention, and strategic guidance,
with a strong focus on building scalable and successful partner relationships.
What You’ll Do
Partner Success & Relationship Management
• Own the success, engagement, and overall health of an assigned portfolio of partners.
• Build trusted relationships with key stakeholders across partner organizations.
• Develop a solid understanding of each partner’s business model, objectives, capabilities, maturity, and customer portfolio.
• Create joint success plans with partners and regularly review progress against agreed goals and outcomes.
• Serve as the primary point of contact for partner success-related topics and coordinate the right internal resources when needed.
Partner Enablement & Autonomy
• Help partners progressively build strong expertise across Wingify’s products, solutions, and best practices.
• Plan and coordinate new partner onboarding to accelerate time-to-value and establish strong foundations for success.
• Coordi
📌 Partner Success Manager (India)
🏢 Wingify
📍 India