Role Purpose

This role strengthens the work of the Learning Experience Design (LxD) team by embedding product thinking, data-driven reflection, measurement, and learning insights into the design and delivery of educational programs and products. The person in this role will collaborate closely with program, technology, and learning experience teams to analyze educator and learner journeys, measure program effectiveness, and establish solid feedback loops. The goal is to ensure continuous improvement in learning experiences, product design, and facilitation based on evidence and evolving learner needs.

Key Responsibilities

• Collect, organize, and analyze data from multiple sources, including training sessions, chatbot interactions, digital products (apps, games, dashboards), and learner assessments.
• Develop and maintain dashboards to monitor learner engagement, progress, and key program indicators.
• Generate insights and trends that inform curriculum updates, product iterations, and facilitator capacity-building.




• Partner with LxD leads to review curriculum and content builds with a focus on learner outcomes and experience.
• Conduct learning effectiveness studies using both qualitative and quantitative methods.
• Facilitate reflection sessions with program teams using data stories, learner case studies, and insight presentations.
• Support the design, testing, and refinement of learning measurement tools such as rubrics, reflection forms, and feedback surveys.
• Collaborate with tech and product teams to strengthen data capture, analysis, user behaviour, and visualization systems aligned to learning goals.
• Ensure data systems and tools reflect learner voice, promote inclusion, and maintain contextual relevance.
• Coordinate and provide backend support for digital products - eg. WhatsApp-based chatbot, mobile & web-apps and games, Scratch etc. - including testing, troubleshooting, and analytics tracking.
• Act as a bridge between program teams and the Ques

📌 Manager - Ed Tech (Bengaluru)
🏢 Quest Alliance
📍 Bengaluru