About Team

This position is with US Omni tech (Merchant Operations Team) and is responsible for Merchant operations support for our retail and ecommerce lines of business. To improve the Merchants/Supplier Support experience and increase self-adoption rate in resolving their item issues by educating Merchants/Suppliers with the help docs which will improve the impact of changes in Walmart's business processes on the Supplier/Merchant and End-user experience (End to End Item setup and Maintenance)

With our rapidly increasing footfalls in stores and exponential growth in online orders; this all must be done to scale millions of owned and marketplace SKU’s complete inbound and outbound fulfilment lifecycles. Operations team will minimize any disturbance to Supply chain operations by proactively identifying and remediate potential cause resulting in minimum to zero system downtime to meet Walmart’s Standard Operating Procedures (SOPs) & Guidelines and work with vendors to retrieve additional information as needed.



The team will also set standards for supply chain management and deliver high quality catalog across omni channel platform to provide better user & customer experience across thousands of Walmart stores and ecommerce businesses.

We are seeking a dynamic and experienced Manager II (IN4 Level) to lead and support a team of associates in delivering high-quality operational outcomes. This role requires a solid balance of people management, technical oversight, and process governance. The ideal candidate will be responsible for team performance, quality assurance, SOP management, and continuous improvement initiatives.

As a Manager II at IN4 level within the US Omni Tech – Merchant Operations Team, you will lead a team responsible for supporting Walmart’s retail and e-commerce businesses by ensuring high-quality item setup and maintenance. You will play a critical role in driving operational excellence, managing team performance, and ensuring compliance with W

📌 Manager, Technology Operations (Chennai)
🏢 Walmart Global Tech
📍 Chennai