Company Overview

At Bridgenext, we engineer Growth Operating Systems. Most enterprises have spent millions on their revenue stack and still aren't seeing the growth they expected.They have tools that function, but no system that wins. We help growth-hungry companies close that gap by turning fragmented platforms, siloed teams, and disconnected data into one integrated Growth OS. More than a technology company or marketing agency, we're a global digital consultancy with experts in engineering, data, AI, creative and more.

Our teams are made up of experts who believe in engineering impact, starting with putting people at the center of everything we do. Every team member directly shapes our work, culture, and values. Nothing matters more to us than a kind, respectful, fulfilling environment that supports everyone. Our flexible, inclusive culture gives you the autonomy, resources, and opportunities to thrive.

Position Description

We are seeking an experienced and dedicated Application Support Manager to oversee the support operations for a Logistic Domain SaaS (Software as a Service)



solution for our US-based client. As the Application Support Manager, you will be responsible for leading and managing a team of 15+ support professionals, ensuring smooth operations, exceptional client satisfaction, and effective incident resolution.

Work Mode And Shift Timing

• 5 days a week work from Pune office
• 6.30pm IST shift

Responsibilities

• Team Leadership: Lead and mentor a team of 15+ application support specialists, providing guidance, training, and performance management to ensure high-quality support services.
• Client Communication: Act as the primary point of contact for the US-based client, maintaining regular communication to understand their needs, address concerns, and manage expectations effectively.
• Incident Management: Oversee the resolution of application-related incidents, including troubleshooting, root cause analysis, and timely escalation when necess

📌 Application Support Manager (India)
🏢 BridgeNext
📍 India