Volody is an enterprise software product company helping businesses to digitize their legal contract management processes by providing them with a smart Contract Lifecycle Management Software.
Volody is expanding aggressively and looking for a Business Analyst & Customer Success Manager for its Product Delivery division.
The Candidate Should Have Following Experience
• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Performing requirements analysis.
• Documenting and communicating business requirement analysis.
• Effectively communicating insights and plans to cross functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing helpful reports.
• Working closely with clients, tech team, and managerial staff.
• Providing leadership, training,
coaching, and guidance to junior staff.
• Allocating resources and maintaining cost efficiency.
• Ensuring solutions meet business needs and requirements.
• Getting the user acceptance testing done from clients.
• Performing user acceptance testing for internal standard products.
• Managing projects, developing project plans, and monitoring performance.
• Updating, implementing and maintaining procedures.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Managing competing resources and priorities.
• Monitoring deliverables and ensuring timely completion of projects.
• Creating project / product road map, communicating it with the client and get it implemented.
• Client Support for technical or functional requirements.