Innovate in Bengaluru

This position is based at our in office office in Bengaluru. Lowe's offers an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site gym and clinic, and other perks to enhance your work experience.

About Lowe’s

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need.

For more information, visit Lowes.com.

About Lowe’s India

At Lowe's India,



we are the enablers who help create an engaging customer experience for our $86+ billion home improvement business at Lowe's. Our 5000+ associates work across technology, analytics, business operations, finance & accounting, product management, and shared services. We leverage new technologies and find innovative methods to ensure that Lowe's has a competitive edge in the market.

To know more about Lowe's India, visit Lowes.co.in

About The Team

The Digital Chat & Agentic Support team enables Lowe’s to deliver high-trust, high-value customer support experiences and home improvement inspiration through human-assisted and agentic conversational channels at scale. The team combines Conversation intelligence & customer signals, Agentic Support strategy & evolution, Live-Agent Vendor delivery, and Performance & Governance to improve customer experience, support effectiveness and business outcomes.

The team has responsibility for third-party service providers delivering live-agent chat while internally b

📌 Director, Digital Chat and Agentic Support (Bengaluru)
🏢 Lowe's India
📍 Bengaluru