Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : IBM WebSphere DataPower
Positive to have skills : NA
Minimum 2 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
The Middleware Specialist in Application Managed Services (AMS) will be responsible for the end-to-end lifecycle management of middleware platforms, ensuring high availability, performance, and security of integration solutions built on IBM DataPower. This role emphasizes operational excellence, proactive monitoring, and continuous improvement to meet stringent SLAs and business continuity requirements.
Roles & Responsibilities:
Service Delivery & Operations:
Provide 24x7 support for DataPower environments under AMS scope.
Monitor system health, performance,
and capacity implement proactive measures to prevent incidents.
Ensure compliance with ITIL processes (Incident, Problem, Change, and Release Management).
Maintain disaster recovery plans and participate in DR drills.
Incident & Problem Management:
Troubleshoot and resolve middleware issues within defined SLAs.
Perform root cause analysis and implement permanent fixes to reduce recurring incidents.
Collaborate with L2/L3 teams for escalations and complex problem resolution.
Change & Release Management:
Deploy DataPower configurations across environments.
Validate and implement patches, firmware upgrades, and security updates.
Maintain version control and documentation for all changes.
Performance & Optimization:
Conduct regular performance tuning for DataPower gateways.
Optimize resource utilization and improve throughput for high-volume transactions.
Continuous Improvement:
Identify automation opportunities for routin
📌 Custom Software Engineer (Pune)
🏢 Accenture in India
📍 Pune
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