Project Role Description : Act as software detectives, provide a agile service identifying and solving issues within multiple components of critical business systems.
Must have skills : Google Kubernetes Engine
Good to have skills : Google Cloud DevOps Services
Minimum 7.5 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by proactively monitoring and diagnosing issues across various critical business system components. This role requires a dynamic approach to identifying root causes and implementing effective solutions to maintain system stability and performance. The position demands continuous engagement with multiple teams to ensure seamless operations and timely resolution of challenges, fostering a collaborative environment that supports business continuity and operational excellence.
Roles & Responsibilities:
• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Coordinate cross-functional efforts to streamline issue resolution and improve system reliability.
• Mentor junior team members to enhance their problem-solving skills and technical knowledge.
• Facilitate communication between stakeholders to ensure alignment on support priorities and system updates.
Professional & Technical Skills:
• Must To Have Skills: Proficiency in Google Kubernetes Engine.
• Good To Have Skills: Experience with Google Cloud DevOps Services.
• Strong knowledge of container orchestration and management within cloud environments.
• Ability to troubleshoot complex distributed systems and identify performance bottlenecks.
• Experience with automation and scripting to enhance operational efficienc
📌 Application Support Engineer (Pune)
🏢 Accenture in India
📍 Pune
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