Joify is a recent-age ice cream brand built on our family's four decades of expertise in ice cream manufacturing. We make real ice cream (not frozen dessert), formulated with 11% milk fat to deliver superior richness and creaminess. We're on a mission to build a strong regional FMCG brand across South India, starting with Andhra Pradesh & Telangana.
Instagram: @joifyicecreams
Role Overview
Joify is an FMCG brand at its core, and we've also launched a direct-to-consumer online store for Hyderabad. We're hiring someone to run Joify's D2C e-commerce operations. You'll be the single point of accountability for everything that happens after a customer clicks "buy" on our website - inventory management in cold room, packing, dispatch, delivery coordination, customer communication, managing helpers and the numbers behind all of it. This is a hands-on operational role, not a desk job - expect to be on your feet in a cold storage area, packing boxes, and on the phone with delivery riders and customers throughout the day.
Compensation: Rs.30,000 per month
Key Responsibilities
Shopify & Inventory Management
• Manage the Shopify backend: update stock levels, process and fulfill orders, mark shipments, handle cancellations and refunds
• Track SKU-level inventory across individual ice cream units and curated packs; flag low stock and place replenishment requests with the factory
• Conduct daily physical inventory counts of e-commerce stock in cold storage, reconciling counts against Shopify records
• Manage inventory of packaging materials (boxes, tapes, labels, etc.) — track stock and place restock orders with vendors before running low
Order Fulfillment & Pre-Packing
• Assemble curated boxes from individual ice cream units ahead of demand, keeping them neatly organized and dispatch-ready in cold storage
• Pack individual customer orders with support from a packing helper
• Perform quality control on every pre-packed box before dispatch - checking for melt, da