Role Overview: We are seeking an engaging, hands-on HR Tech Application Support Analyst to lead day-to-day operations, release planning, and system enhancements for our Oracle Fusion HCM platform, with a primary focus on US and Canada Payroll. You will act as a key liaison between HR business owners and technical teams—troubleshooting issues, optimizing configurations, and driving continuous improvement. Key Responsibilities Day-to-Day Support & Troubleshooting: Investigate and resolve functional setup, data, and technical issues across Oracle Fusion Payroll and HR modules. Coordinate with Oracle and third-party vendors (SR logging and escalation). System Configuration & Enhancement: Consult with stakeholders to translate business requirements into technical solutions. Configure applications, assess downstream impacts, and manage change migration. Data & Release Management: Manage release updates, perform unit/integration testing, and ensure data governance for large data imports, extracts, and integrations. User Support & Training:



Assist with Tier 2/3 user inquiries and develop job aids, documentation, and communications. Required Technical & Functional Expertise Oracle Payroll Expertise: Deep functional knowledge of Oracle Fusion HCM Payroll processing, tax calculations, eligibility profiles, benefits integrations, and reporting tailored to US & Canada legislation. Technical Toolkit: Strong proficiency in SQL queries, OTBI reporting, BIP, Fast Formulas, HCM Data Loaders (HDLs), and BPM workflows. Integrations & Delivery: Solid background in business process analysis, requirement definition, solution design, and troubleshooting data file transfers and integrations. Qualifications & Attributes Education: Bachelor’s degree (or High School Diploma/GED + 4 years of relevant experience). Experience: Minimum 5 years of HR Technology support experience, including service delivery leadership and vendor management. Core Competencies: Cooperative problem-solver with stron

📌 Analyst Iii, Application Support (Gurugram)
🏢 hashroot
📍 Gurugram