Skill required: Omnichannel - Customer Service
Designation: Customer Contact Comms Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • At bp, were reimagining energy for people and our planet. We have a daring ambition: be a net zero company by 2050 or sooner, and help the world get to net zero.



Crafting a more efficient business that makes the best use of its resources is a critical part of getting there. And thats what our new Finance Business & Technology (FBT) centre in Pune, India is here to do put digital at the heart of our business

• The position will ensure all facing queries are answered with the required speed, accuracy and with the maximum level of customer satisfaction.
• Customer Facing CSRs are required to have a broad understanding of all Customer Service processes to enable a high percentage of first contact resolution and will continually handle customer expectations through various contact channels. CSRs are the first point of contact

• Must demonstrate a solid understanding of customers needs behaviours.
• Excellent writtenoral communication skills and ability to build effective working relationships.
• Strong time management and organisation skills.
• Highly motivated.
• Intermediate knowledge of MS Office application.
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📌 Customer Contact Comms Associate (Pune)
🏢 Accenture
📍 Pune