Hiring: Customer Service (Panipat)

Hiring: Customer Service (Panipat)

03 Oct
|
VARITE
|
Panipat

03 Oct

VARITE

Panipat

Job Title: Collections Specialist I

Location: Gurgaon, HR (Hybrid - Work From Office - Once a week)

Experience Required: 6 months - 1 Year

Salary Range: 2.5 to 2.9 LPA

Role Type/Shift : Contract/General

Contract Duration: 6 Months

About The Job:

Company Name: VARITE India Private Limited

About The Client:

An American technological research and consulting firm based in Stamford, Connecticut that conducts research on technology and shares this research through private consulting, executive programs, and conferences. Its clients include large corporations, government agencies, technology companies, and investment firms.

The Client serves over 12,000 organizations in over 100 countries with an employee strength of 15,000.

Essential Job Functions:
- Understand and adhere to all corporate guidelines for pricing, legal, product, SOX (Sarbanes Oxley) and country-specific laws.
- Evaluate credit history, review and help Deal Hub prepare Sales Agreements with Sales for non-standard terms before presenting to Client;
provide updated language,



calculation of credits for re-writes and recommendations for edits or further approvals before submission to Client.
- Start collections process through automated iCollections collections workflows, combining direct collection efforts via phone and email to the Client.
- Collections performance: responsible for collecting payment for assigned invoices, measured on success of invoices collected in each aging category, frequency of Client contact, cash collected and managing unapplied cash and credits with refunds / applications.
- Support B2B rolling regional portfolio of invoices handling ? 600 transactions targeted at the beginning of each quarter.
- Responsible for 90/60/30/0 transactions documenting actions and touch points to meet target goals for receivable funds.
- Frequency of interaction with client on invoice status (payment dates / Payment promises / issue resolution / etc.).
- Touchpoint Cadence: responsible for main

📌 Hiring: Customer Service (Panipat)
🏢 VARITE
📍 Panipat

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