Who we are: At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at . Summary: We are seeking an experienced Facets platform professionals with a strong background in health care domain. Experience : 5 Yrs to 12 Yrs Location : Bangalore / Chennai / Trivandrum Work Mode - Hybrid Key Responsibilities App support – Lead • +5 years of experience in Healthcare IT and the Facets (Tri Zetto/Cognizant) platform • Strong in PL/SQL, Oracle, SQL Server, SSIS, C#,. NET, Azure • Own resolution of P1/P2 production incidents; deliver RCA within 24 hours of resolution • Perform advanced Facets module diagnostics and execute approved SQL/script fixes within change control framework • Manage Facets batch failures end-to-end; communicate business impact and recovery status to stakeholders • Participate in CAB,



provide production risk assessments, and support 30-day post-deployment warranty • Maintain and enhance the Known Error Database (KEDB); author runbooks for L1 shift-left enablement • Service Now ITSM: incident lifecycle (P1–P4), problem management, KEDB governance, and CAB participation • Autosys / batch scheduling: job dependency analysis, failure triage, restart procedures, and batch runbook execution • Managed SLA compliance, production support, audit readiness, and incident management in a 24×7 workplace • AI/Cloud first thinking as an add-on skill for production issues elimination and automation first thinking for long term issue resolutions. Skills. NET, C#, PL/SQL, FACETS Interested candidates can share their resumes to toyadasyam.tallapudi@ or U20982@ #Hiring Now #Healthcare IT #Facets #Tri Zetto #Application Support#Production Support #Oracle SQL #PLSQL #Azure #Service Now#Incident Management

📌 Production Support Specialist (Bangalore Urban)
🏢 Anonymous
📍 Bangalore Urban