About Ethos

Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten.

About the role

People Services is where Ethos shows up for its employees every day, and this role leads it. As Manager, People Services, you'll lead the team that handles the high-volume, transactional work that keeps the employee lifecycle running, and you'll hold it to the highest quality bar. Reporting to the Director, Global People Operations, you'll set delivery and quality standards, manage service levels, and make sure every employee interaction is timely,



accurate, and genuinely helpful. Because this work is transactional and repeatable by nature, a core part of your role is spotting and prioritizing the workflows that should be automated, then partnering with our People Product Manager to bring those automations to life. This is a hands-on leadership role for someone who takes pride in operational excellence and believes a stellar employee experience is built on consistent flawless execution.

Duties and Responsibilities:
- Lead, coach, and develop the People Services team, setting transparent goals, managing capacity and workload, and building a high-performing, service-minded culture.
- Own delivery and quality standards for high-volume transactional People work across the employee lifecycle (onboarding, employee changes, records, offboarding, and employee queries), holding the team to the highest accuracy bar.
- Define, manage, and report s

📌 Manager, People Services (Bengaluru)
🏢 Ethos Life
📍 Bengaluru