Job Overview
Entry-level qualified individual contributor who works under close supervision.
Problems faced are routine.
Essential Functions
• Works with customers and project management teams to identify key project milestones and implementation timelines.
• Builds, documents and maintains new and existing customer-centric business critical solutions.
• Develops and implements solution validation plans.
• Ensures quality control during implementation and execution of the validation plans.
• Builds training materials for the implemented solutions.
• Trains customers on the implemented solutions.
• Participates in QA, UAT & production launch support related to various customer engagements.
• Contributes towards building implementation and integrations best practices and the knowledge base.
• Collaborates with the DrugDev product development team to help improve and expand core platform functionality.
• Provides Tier 2/3 technical support for custom integrations.
• Has working knowledge of support processes and working in production environment.




• Works with customers and project management teams to identify key project milestones and implementation timelines.
Qualifications
• Bachelor's Degree Computer Science, a related field, or equivalent experience
• Experience working with external customers to gather technical requirements
Pref
• Working knowledge of software development processes and methodologies Req
• Knowledge of the clinical trial / pharmaceutical domain Pref
• Powerful work ethic with a focus on customer satisfaction Intermediate
• Strong customer facing and presentation skills Intermediate
• Process documentation skills Intermediate
• Validation documentation and execution skills
Intermediate
• Technical troubleshooting and documentation skills Intermediate

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections

📌 Bigdata Factory (Bengaluru)
🏢 Iqvia
📍 Bengaluru