Work mode - work from office.

shift timing - 10:30 am to 8 pm

Job Description: CL12 – Order to Cash (O2C)

Experience: 1–3 years of relevant experience.

Role Overview:

The Associate – Order to Cash (O2C) will be responsible for supporting end-to-end order-to-cash activities, ensuring accurate and timely processing of customer transactions, collections, cash application, dispute management, and accounts receivable activities. The role requires strong attention to detail, effective stakeholder management, and the ability to work within defined processes and service-level agreements.

Key Responsibilities:

Cash Application

Apply customer payments accurately to open invoices.

Perform daily reconciliation of customer accounts and unapplied cash.

Investigate unidentified or partially applied payments.

Coordinate with banks, customers, and internal teams to resolve payment-related issues.





Positive understanding of the Order-to-Cash (O2C) process.

Knowledge of Accounts Receivable, collections, cash application, billing, and dispute management.

Strong analytical and problem-solving skills.

Good communication and stakeholder-management skills.

Attention to detail and ability to work with large volumes of transactions.

Ability to meet deadlines and work within SLAs/KPIs.

Good knowledge of MS Excel, including Pivot Tables, VLOOKUP/XLOOKUP, and basic data analysis.

Experience with ERP systems such as SAP, Oracle, or other finance platforms is preferred.

Ability to identify process gaps and contribute to continuous improvement.

Education

Bachelor's degree in commerce, Finance, Accounting or a related discipline.

📌 Business Process Delivery (Bengaluru)
🏢 Trigent Software
📍 Bengaluru