Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous chance.
Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.
About the role
The Sales Force Effectiveness (SFE) Manager is responsible for enabling sales associates to leverage customer and business insights through analytics, reporting, CRM processes,
and performance management. The role supports the Commercial Effectiveness agenda by delivering tools, insights, and capabilities that drive sales performance and organizational effectiveness.
Role Responsibilities
- Manage technical processing for CRM daily requirements including contacts, accounts, position management, activities, Time Off Territory, and Cycle Plan requirements.
- Provide consistent Sales Force Effectiveness reports and dashboards to support the Commercial Effectiveness agenda.
- Own and manage HCP master data technical processes.
- Support performance management by delivering commercial KPIs to relevant stakeholders.
- Execute technical deployment of HCP segmentation and targeting processes.
- Ensure full technical implementation of regional CRM standardization guidelines.
- Handle CRM and BI defects for end users in coordination with country support teams.
- Perform User Acceptance T
📌 SFE Manager (Gurugram)
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