Key Responsibilities

• Implement and maintain CSDM Foundation data according to ServiceNow best practices.

• Ensure data governance standards are applied consistently across the platform.

• Support definition and maintenance of ownership models for foundational records.

• Collaborate with business and technical teams to establish authoritative data sources.

• Design and implement automated controls to maintain CMDB data quality.

• Analyze and remediate duplicate, orphaned, or inconsistent CMDB records.

• Develop integrations between ServiceNow and external systems

• Develop dashboards and reports to monitor foundational data quality.

• Support audits and compliance requirements related to CMDB governance.





• Define and document CMDB standards, policies, and procedures.

Required Qualifications

• 3+ years of ServiceNow development experience.

• Solid experience with CMDB implementation and administration.

• Practical knowledge of ServiceNow CSDM Foundation layer.

• Knowledge of ServiceNow data model and table relationships.

• Strong JavaScript and ServiceNow scripting skills.

• Experience developing REST and SOAP integrations.

Knowledge of ITIL principles and CMDB governance practices.

📌 ServiceNow Developer (Bengaluru)
🏢 Trigent Software
📍 Bengaluru