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Job Description:

Job Summary

The Quality Engineer is responsible for driving quality Control/Assurance and continuous improvement initiatives across assigned Business groups/Divisions for product development, manufacturing, supplier quality, and customer support processes. This role ensures compliance with applicable quality management systems, regulatory standards, and customer requirements while supporting defect reduction, process capability improvement, and operational excellence. The position also plays a key role in complaint resolution, audit management, inspection oversight, and quality performance reporting.

Key Responsibilities
- Lead quality activities across all stages of new product development and support effective quality planning during product and process introduction.




- Define quality requirements, establish quality standards, and validate core quality processes including PPAP and APQP.
- Analyse critical customer complaints using structured problem-solving methodologies such as 8D, 7 QC Tools, root cause analysis, and Six Sigma techniques.
- Liaise directly with customers for complaint resolution and ensure timely and effective closure of issues.
- Drive Lean Six Sigma Green Belt projects focused on quality improvement, waste reduction, and cost savings.
- Compile, monitor, and analyse monthly quality KPIs including Customer DPPM, COPQ, NCR, Yield, and Customer Complaints, and present findings to senior management.
- Develop and implement Supplier Quality Improvement Plans (SQIP) and conduct Gemba visits to address supplier and process-related quality concerns.
- Manage incoming inspection, in-process inspection, and final inspection activities to ensure product conformity

📌 Quality Engineer (Pune)
🏢 3M
📍 Pune