Company Name: VARITE India Private Limited
About The Client:
An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.
About The Job:
- We are seeking an experienced Network Security / SASE Support Engineer with robust expertise in Prisma Access, Zscaler, and Palo Alto Networks technologies.
- The ideal candidate will be responsible for incident management, troubleshooting, firewall administration, secure access services, and operational support of enterprise network security environments.
Essential Job Functions:
Incident Management & Troubleshooting
- Handle critical incidents, escalations, and major service disruptions.
- Troubleshoot user access issues involving VPN, proxy, and SASE platforms.
- Investigate and resolve application and website access issues.
- Diagnose DNS, latency, routing, and connectivity-related problems.
- Analyze logs using Panorama (Palo Alto Networks Management Platform).
- Utilize Zscaler dashboards (ZIA and ZPA) to investigate operational and user issues.
- Perform packet capture analysis using tools such as Wireshark and tcpdump.
- Conduct root cause analysis and implement corrective actions to prevent recurring incidents.
SASE Platform Operations
- Provide operational support for Prisma Access environments including Mobile Users, Remote Networks, and Service Connections.
- Support Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) environments.
- Troubleshoot GlobalProtect VPN connectivity and authentication issues.
- Support Zscaler Client Connector deployment and troubleshooting activities.
- Mo
📌 Cloud Security (Noida)
🏢 VARITE
📍 Noida