The Global Security Access Control (GSAC) team is responsible for maintaining users and group accounts within Active Directory (AD) to ensure optimal performance, security, and access control within our organisation’s network through various industry standard consoles including PowerShell. This involves crafting, modifying, and deleting user and group accounts, managing permissions and access rights, troubleshooting issues, and ensuring compliance with company policies and industry benchmark.

Role summary:
We are looking for a Security Engineer who will perform administrative tasks relating to the design, implementation and maintenance within the AD, to protect LSEG.

Key responsibilities and skills required for this role:
- The Security Engineer will contribute to the effective operation of the GSAC processes by accepting ownership of service requests for support and to ensure they are resolved to the customer’s satisfaction within agreed service levels, promoting customer confidence and satisfaction
- Work within the GSAC team on a shift pattern which includes a 24/7/365 Rota.




- Accept requests for support by telephone, email and the ServiceNow system.
- Performing all relevant Security and Access control requests in a timely fashion whilst maintaining accuracy
- Record every request for support, ensuring these records meet published support and Incident Management guidelines.
- Assess the impact of each request and take appropriate action.
- Assign requests to appropriate internal or third-party support groups where required
- Proactively monitor the progress of each request and escalate where required.
- Inform customers of the status and progress of their requests regularly via ticket updates
- Ensure incident records are updated regularly with events and action plans
- Ensure customers are satisfied before resolving their requests
- Maintain the GSAC documentation and knowledge bases
- Assist and help in the identification of Problems
- Undertake any other du

📌 Security Engineer (Bengaluru)
🏢 London Stock Exchange Group
📍 Bengaluru