Location:

Hyderabad

India

Job ID: IRC298730

Date Posted: Sep 21, 2026

Company Name: GlobalLogic

Profession (Job Category): Quality Management

Job Type (Experience Level): Senior Management

Job Schedule: Full time

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Description

GlobalLogic is looking for a detail-oriented Quality Management professional with strong expertise in quality assurance, audit frameworks, performance management, and continuous improvement. The ideal candidate will be responsible for governing quality standards, monitoring operational performance, driving corrective actions, and ensuring consistent quality delivery across service operations.

Requirements
- Bachelor's degree in Engineering, Business, Quality Management, or a related field.
- Proven experience in quality management, quality assurance, or operational excellence within a service industry.
- Experience managing quality performance.
- Strong knowledge of quality management systems, audit methodologies, and root cause analysis techniques.
- Proficiency in analyzing quality metrics, identifying trends,



and driving improvement initiatives.
- Excellent stakeholder management and communication skills.
- Experience leading and developing quality teams.
- Strong problem-solving, decision-making, and project management capabilities.
- Proficiency in reporting tools and Microsoft Office applications, particularly Excel and PowerPoint.
- Ability to work cross-functionally and influence operational teams to achieve quality objectives.

Job responsibilities
- Define and govern quality standards, processes, and audit frameworks for quality operations.
- Monitor quality performance through audits, scorecards, and key quality metrics.
- Identify quality risks, analyze error trends, and drive root cause analysis and corrective actions.
- Ensure compliance with client requirements, operational procedures, and contractual quality commitments.
- Lead continuous improvement initiatives to reduce defects and enhance ove

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