About HireRight

HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.

Overview

We are looking for an Operational Excellence Analyst who wants to improve how Operations, Product, and Technology work together.

This role is for someone who can understand operational challenges, document them clearly, and coordinate with the appropriate teams to move them toward resolution. You will help manage technology and product issues, support testing, track actions,



and confirm that implemented changes deliver the expected results.

Responsibilities

You will work:
- Alongside Operations to understand problems and their business impact
- With Product and Technology to communicate requirements
- Across teams to coordinate testing and implementation
- With data to identify trends and improvement opportunities
- From issue identification through resolution and validation
- Our goal is straightforward: turn operational challenges into practical, measurable improvements.

What you will do
- Serve as a bridge between Operations and Product/Technology.
- Identify operational issues and gather relevant examples, data, and business impact.
- Translate business problems into clear requirements and expected outcomes.
- Create detailed Jira tickets describing the current behavior, expected behavior, business impact, and supporting evidence.
- Maintain the inventory of open ticket

📌 Operations Excellence Analyst (Bengaluru)
🏢 HireRight
📍 Bengaluru