Cloud Operations Analyst
Job Summary
The Cloud Operations Engineer is responsible for the day-to-day management, monitoring, maintenance, security, and optimization of cloud infrastructure across Azure, AWS, GCP, and hybrid environments. The role ensures high availability, operational stability, security compliance, incident resolution, automation, and continuous improvement of cloud services supporting business-critical applications. Responsibilities align closely with enterprise Cloud Operations practices involving infrastructure management, incident response, patching, vulnerability remediation, and operational governance.
Key Responsibilities
Cloud Infrastructure Operations
- Monitor and maintain cloud environments across Azure, AWS, and GCP.
- Manage virtual machines, storage, networking, load balancers, backups, and cloud services.
- Perform routine health checks and infrastructure capacity reviews.
- Ensure platform availability and service reliability.

Incident & Service Management
- Troubleshoot and resolve cloud infrastructure incidents.




- Support P1-P5 incidents and service requests within SLA.
- Participate in Major Incident Management and Root Cause Analysis (RCA).
- Coordinate with vendors, application teams, and platform owners during outages.

Patching & Vulnerability Management
- Execute server patching activities for Windows and Linux platforms.
- Drive vulnerability remediation initiatives.
- Ensure compliance with enterprise security standards.
- Support audit and regulatory requirements.

Automation & Continuous Improvement
- Develop and maintain automation scripts using PowerShell, Python, Azure Automation, Terraform, or similar tools.
- Improve operational efficiency through self-healing and automated remediation.
- Reduce manual effort through workflow automation.
- Support Infrastructure as Code (IaC) adoption

Monitoring & Observability
- Monitor cloud resources using enterprise monitoring tools.
- Configure alerts and dashboards.
- Analyz

📌 Cloud Ops Analyst (India)
🏢 Johnson Controls
📍 India